Retail & BOPIS Lockers

Koloni creates opportunities for retailers to stand out by enhancing customer trust with secure, contactless transactions, fostering loyalty, and driving repeat business. In a world where customer satisfaction defines success, smart lockers offer an innovative solution that aligns perfectly with the fast-paced, on-demand expectations of modern consumers.

5 Benefits of Koloni Lockers

1. Faster, Contactless Order Pickups: Provide customers with a seamless, self-service pickup experience, reducing wait times and eliminating the need for in-store interactions.

2. 24/7 Pickup Convenience: Enable round-the-clock access to orders, giving customers the flexibility to retrieve their purchases at their convenience, even outside store hours.

3. Operational Efficiency: Streamline order fulfillment with automated locker assignments and notifications, freeing up staff to focus on core retail operations.

4. Improved Order Accuracy & Security: Ensure each order is securely stored with unique access codes or QR codes, minimizing the risk of lost, misplaced, or mixed-up packages.

5. Scalable for High Volume: Easily manage peak shopping seasons and high order volumes with modular locker systems that can adapt to growing customer demand.

“Lockers enable brands to create a fast and amazing customer experience.”

Brian Dewey, CEO

Software Platform

lockerOS

  • lockerOS is the command center for managing lockers, users, and transactions. It enables locker owners to have full control of their locker networks.

    • Manage User Pools

    • Track Transactions

    • Inventory Management

    • Report Issues

    • Analytics & Reporting

    • Door Viewer

    • Remote Unlock

    • Access Control

    • User Groups

    • Alot More!

    • Cloud / Web based application

    • ISO27001

    • SOC2

    • GDPR Compliant

Kiosk Applications

  • The kiosk application allows customers to quickly connect with a locker for a single work flow or multiple work flows.

    Compatible with any android or iOS tablet

  • Modes

    • Delivery

    • Storage

    • Asset

    • Service

    • Vending

    Settings

    • Select user authentication

    • Email & SMS messaging options

    • Verify Drivers and users

    • Confirm asset conditions

    • Bar/QR Code Compatible

    • RFID Reader Compatible

    • alot more!

    • Native Android Version

    • Native iOS Version

    • Applications can be found in the respective app stores.

Mobile Applications

  • The web lite application white labels to the organization automatically. Customize the user flow and access all modes in a single application.

  • Log-in

    • SMS & Email OTP

    More

    • Camera to end rental option

    • Future Reservations

    • Stripe Integration

    • Multiple Transactions

    • Web Application

    • Native App Development is available

The Koloni Advantage

  • Mobile Access

    Enable seamless, contactless pickups with our mobile-first platform, allowing customers to access their orders anytime using secure QR codes or app-based authentication.

  • Reservations

    Give customers the flexibility to schedule pickups at their convenience, ensuring a frictionless BOPIS experience while optimizing locker availability for retailers.

  • Integrations

    Easily connect Koloni’s smart locker platform with your existing POS, inventory, and order management systems for a fully automated and synchronized retail fulfillment process.

  • Pick-up & Returns

    Streamline both order pickups and hassle-free returns in one centralized locker solution, enhancing efficiency for retailers while offering customers unmatched convenience.

FAQ

  • Yes, Koloni integrates seamlessly with popular retail inventory and order management systems. This allows real-time syncing of orders, stock updates, and locker assignments, ensuring operational efficiency for retailers.

  • Koloni’s platform provides secure, one-time access codes or QR codes for each order. Customers can scan their code at the locker kiosk or use the mobile app for contactless access, ensuring a safe and convenient experience.

  • Yes, Koloni’s system can group multiple orders for the same customer into a single pickup session or assign them to multiple lockers if needed. Customers receive consolidated notifications for streamlined retrieval.

  • Koloni’s platform automates the entire BOPIS workflow—from order fulfillment to customer pickup. Once an order is ready, staff place it in a locker and the customer receives a notification with a secure access code. This eliminates lines, reduces staff workload, and ensures a seamless pickup experience.

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